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We have a 10 day return policy on all non-beauty products - this means you have 10 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at concierge@lipstickfamous.com. Visit the Returns and Exchanges page for the full policy.