Return And Exchanges
We have a 10 day return policy on all non-beauty products - this means you have 10 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at concierge@lipstickfamous.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. The customer is responsible for all shipping charges related to returns.
Refunds are issued to the original payment method.
You can always contact us for any return question at concierge@lipstickfamous.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products, lipstick, lipliner, balms and scrubs). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
HELLO GORGEOUS!
I’m Jamella, the founder and creator of Lipstick Famous, a lifestyle brand created to fulfill a woman’s desire for luxury and purposeful living aligned with God's will.
As a woman of influence, I desire to change the life of every woman I encounter. My pour comes in many forms; sometimes, it looks like a word of encouragement, and other times, it looks like a gift intentionally chosen for you.
At Lipstick Famous, we believe small moments can yield significant results that ultimately lead to true transformation. Which is what I want you to feel when using our products.
Feeling pampered has always been my jam, and as long as I can remember, that feeling came when I swiped my lips with the mauve lipstick that I snuck from my grandmother’s bathroom. As I grew older, so did my love for lipstick – no shade was off limits. But over time, I noticed that I didn’t see myself being reflected in the beauty advertisements I saw on television and in the store.
Fast forward to today, my passion for lipstick has grown exponentially, which inspired me to move from the role of consumer to producer. So, in May 2022, my blend of business know-how, passion, and vision came together, enabling me to launch my brand.
Lipstick Famous offers an array of shades that cater to everyone, ensuring inclusivity. Our luxuriously hydrating and moisturizing formulas are specifically designed to deliver a flawless finish, so as you can see, every product, shade, and formula was crafted with you in mind.
We even offer supportive products such as balms, lip oils, and scrubs to create the ultimate lip care experience.
The brand is constantly expanding and looking for new ways to give you the most luxurious experience, so stick around for the ride because we’re going places.
With Lipstick & Love